Introduction to Using the Platform
At Carbon Arc, we believe every decision-maker deserves fast, reliable access to the data they need to drive better outcomes. Our two-sided platform empowers analysts, researchers, and operators with direct access to high-quality, pre-mapped, model-ready insights — streamlining their ability to make smarter, faster, and more confident decisions. By removing friction in data discovery and delivery, we help you focus on what matters most: actionable intelligence that improves performance and results.
Getting Started on the Carbon Arc Platform
Before you can start building frameworks on the Carbon Arc Platform, you'll need to log in through app.carbonarc.ai. If you don’t already have a Carbon Arc account, please sign up on the Carbon Arc websites here.
If you're a first-time user, review the account setup guide below to get started.
If you're new to the Platform, review the User Portal guide to get familiar with all of the available features and functionality. This guide will help you navigate key settings, manage your account, and understand core concepts within the Platform.
Take a look below to explore the User Portal's features, settings, and workflows in more detail.
Explore the Platform UI
Once you're acclimated to the Platform, you should explore the Library, Builder, and Lenses areas of the Platform.
The Library provides detailed information about the data assets available on our platform, including key fields, metrics, use cases, and other critical documentation to help you evaluate and compare data assets.
The Builder allows you to build and buy frameworks by pairing entities and insights, then configuring those pairs into a framework for purchase by selecting time (e.g., daily or monthly) and space (e.g., worldwide, US, state, zip-level) filters.
Lenses is Carbon Arc's native AI-powered analysis tool. Query data using natural language, choose from specialized personas tailored to your role, and get structured insights — all without needing an external AI subscription.
Questions?
If you have any questions or need assistance, you can reach out directly to our support team at support@carbonarc.co. We're here to help with any issues or questions about your account, data access, or using the Platform.